Search

RETURNS AND EXCHANGES

The return period for items bought between the 1st of December and the 23rd is extended until the 10th of January.
If you are not satisfied with the goods you have purchased for any reason, you may return the items within 14 working days from receipt of your order.
All goods must be returned in their original packaging and in unworn/new condition with the returns tag attached.
All costs related to postage for returns will be borne by the buyer, unless the goods supplied were faulty.
Returned goods must be sent using a tracked & insured delivery service. A signature from the seller representative is required to confirm receipt, as title for ownership shall remain with the buyer until such time.
Once we have received the goods we shall start the refund or replacement. We will refund the full cost of the product purchased excluding any postage incurred.
Items purchased at a discounted price are non-refundable. Discounted items can be exchange for other items or for a 18 month credit voucher. This does not supersede you statuary rights.

_

Please return items to the following address:

A Child of the Jago,
6-8 Amwell Street,
LONDON,
EC1R 1UQ

 

Faulty Goods

All products are checked thoroughly prior to dispatch to ensure that they are neither damaged nor faulty. Should you receive your order in a damaged state, please take a photo of the product and email us at Customer Service where we will be able to help you with issue.

S E A R C H