Due to the current Covid-19 pandemic circumstances, orders placed on our website will be processed slower than usual. We hope you understand.
You are welcome to email us at for any questions about delivery times @ Customer Service.
A Child of the Jago Parcels are sent using Royal Mail Special Delivery.
Please be aware that a Signature is required upon receipt.
International shipping orders are sent using either Parcel Force or UPS. Countries where customs might occur are of the responsibility of the customer.
Your unique Tracking reference code is sent to you in an email once your Jago Parcel is on it’s way to you.
Terms and Conditions are that we are not responsible for any loss incurred in an instance where an erroneous delivery address is submitted to us.
We do not send parcels to PO Boxes.